感谢您使用 ZipAI。我们致力于为专业人士提供最纯粹、高效的移动端文件收集与交付工作流体验。如果您在使用过程中遇到任何问题，或对如何提升发包效率有任何建议，请随时与我们联系。

Thank you for using ZipAI. We are committed to providing professionals with the purest and most efficient mobile file collection and delivery workflow. If you encounter any issues or have suggestions on how to improve the packaging experience, please feel free to contact us.

📬 联系方式 / Contact Us

您可以直接发送邮件至我们的支持团队，我们通常会在 24-48 小时内回复：

You can reach our support team directly via email. We typically respond within 24-48 hours:

Email: [email protected]

💡 常见问题 / FAQ

• Q: 如何确保我发给客户的压缩包看起来更专业？ How can I ensure the archives I send to clients look professional?

A: 建议您在设置中保持开启“自动化与 AI”模块。ZipAI 会在您打包时，利用端侧 AI 自动整理您的散装文件，并生成一份清晰的视觉清单，让接收方一目了然。 We recommend keeping the "Automation & AI" module enabled in Settings. ZipAI uses on-device AI to automatically organize your scattered files during packaging and generates a clear visual manifest, making everything instantly clear for the recipient.

• Q: 收集和打包现场资料时，需要联网吗？ Do I need an internet connection to collect and package field data?

A: 不需要。ZipAI 追求极致的现场交付效率，所有的文件整理和压缩均在您的设备本地高速完成，绝对保护您的业务隐私，也无需担心现场信号问题。 No. ZipAI is built for ultimate on-site delivery efficiency. All file organization and compression are processed locally on your device at high speed. This ensures absolute business privacy and works flawlessly even without a network signal.

• Q: 换手机后，如何恢复我的高级交付特权？ How do I restore my Pro delivery features after changing my phone?

A: 您可以在 App 的设置页面或升级页面，点击“恢复购买 (Restore Purchase)”按钮，即可无缝衔接您的专业工作流。 You can simply tap the "Restore Purchase" button on the App's Settings or Upgrade page to seamlessly resume your professional workflow.